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Level 4&5 Diploma in Business Management

BTBUS401: Communications in Organisations (BTBUS401)


Description
Customer management is the process of managing the relationship between an organisation, its people and its customers over time. For sustained success, it is important for companies to align their customer strategy with the comIn communication studies, organizational communication is the study of communication within organizations. The flow of communication could be either formal or informal
Content
  • 1. LECTURER DELIVERY DECK
  • Communications in Organisations
  • 2. RECOMMENDED TEXTBOOKS
  • 3. READING MATERIALS
  • 1.1 - Understand the importance of effective communications in organisations
  • 1.2 - Identify and explain communication practices and systems
  • 1.3 - Evaluate how workforce commitment to organisational change
  • 1.4 - Analyse communication barriers and weaknesses and remedies
  • 2.1 - Explain interpersonal communications and communication styles
  • 2.2 - Show awareness of personal interpersonal communication skills
  • 2.3 - Apply approaches to improve personal communication style
  • 3.1 - Identify and explain how management can support teams and other
  • 3.2 - Investigate organisational practices that support internal and external
  • 3.3 - Evaluate communication tools_ approaches and practices that support
  • 3.4 - Plan improvements in workplace communications and implement
  • 4. JOURNAL PUBLICATIONS
  • JOURNAL-Essential of Coporate Communication
  • JOURNAL-A Critical Success factor Model
  • JOURNAL-An Analysis of the Barriers Hindering Small Business Export
  • JOURNAL-An Evidence-Based Approach to Interactive Health Communication
  • JOURNAL-Application of a Non-Immersive VR
  • JOURNAL-A Quality Improvement Project Measuring the Effect
  • JOURNAL-A Typology of Virtual Teams Implications for Effective Leadership
  • JOURNAL-Corporate Communications An International Journal
  • JOURNAL-Developing a Self Assessment Audit to Support Product Innovation
  • JOURNAL-Enterprise Social Media
  • JOURNAL-An Analysis of the Barriers Hindering Small Business Export Dev
  • JOURNAL-Innovative human resource practices and organizational commitment
  • JOURNAL-Integrated internal communications
  • JOURNAL-How critical is internal customer orientation to market orientation
  • JOURNAL-Intercepting Mobile Communications- The Insecurity of 802.11
  • JOURNAL-Internal Communication and Prosocial Service Behaviours of Frontline
  • JOURNAL-Interpersonal Communication Relation to Others
  • JOURNAL- Investigating the Not Invented Here NIH svndrome
  • JOURNAL-Knowledge management social media and employee creativity
  • JOURNAL-Knowledge networks in new product development projects
  • JOURNAL-The path to a healthy workplace
  • JOURNAL-The role of communication in organisational change
  • JOURNAL-Towards an integrative approach to communication styles
  • JOURNAL-Understanding HRM-Farm Performance LInckages
  • JOURNAL-Understanding Organizations as Learning Systems
  • JOURNAL-Valuing internal communication- management and employee perspectives
  • 5. CASE STUDIES
  • 6. ASSIGNMENT
  • BUS401: Communications in Organisations Assignment
  • 7. ASSIGNMENT DROP BOX
  • Assignment DropBox
Completion rules
  • All units must be completed